We strive to use the best materials, stitched together by skilled craftsmen, that - with the care that you would give something you cherish - should last for years. If our kit fails or comes unstitched under normal use within the first two years of purchase due to material failure or craftsmanship defects, send it back to us and we’ll repair or replace it free of charge.
What’s regarded as normal use? We at Harvey and Hamilton all love finding the best vantage point for an evening sundowner, as much as getting the best spot for lunch and Pimms right on the edge of the polo field, and it’s not always easy to get there. If our stitching fails on your bag or ice bucket carrying them to that Kodak moment or general everyday, sensible use, we’ll take pity on you. Accidentally driving the Land Rover over your product or other heavy-handed treatment will unfortunately raise an eyebrow and we will most likely have to charge you for repairs - but we’ll discuss these with you first.
Trying to carry an entire case of fizz in a coolbag is just not sensible, even if your enthusiasm is commendable.