Delivery and Returns
Shipping rates vary according to the weight of the kit and how much you're ordering, from £2.95 for accessories, through £5- £10 for most individual items, to a maximum of £35 for a big order of multiple items. In the majority of cases this is a subsidised charge as most kit costs about 50% more to ship than we actually charge.
International Shipping: unfortunately we've had to put a hold on shipping anywhere further than Europe for now as shipping rates have rocketed so high the majority of people are unlikely to stomach the cost. Shipping The Little Chill Coolbag to Australia for instance recently cost us in excess of £120. If you would be prepared to pay that or would just like a quote to ship some gear, just drop us a line and we'll sort it for you.
Delivery normally takes place within 2 - 4 working days unless you would like to get your gear really quickly for that all important polo match, for a commensurate fee. The majority of the time we do actually book the courier the day you order for collection the following day.
What if you’ve received your kit and just don’t like it? Don’t worry, we like to think we’re producing decent gear but we know it won't necessarily be for everyone, just send it back to us and we’ll refund for the kit you as soon as we get it back as long as it’s unused and still in the condition that we sent it out.
Email us at email@example.com with your order number and the reason why you'd like a refund or exchange and we'll reply promptly with returns details.